Get your Indian Railways PNR status on Cleartrip
Analysing online travel fraud
As a part of implementing a new fraud management system at Cleartrip, we recently undertook some analysis of fraudulent transactions on our site and we turned up some interesting data patterns: 85% of frauds come from Yahoo, Rediff and Gmail addresses; with Yahoo taking the lion’s share Over 85% of fraudulent bookings are for travel within 7 days from the booking date Almost 80% of fraud bookings are for travel on the same day–within 9 hours of booking time Cleartrip’s fraud rates are already low, but we’re targeting an 80% reduction in fraud over the next two months–we’re always looking out for the safety of our customers and we hope that by publishing this data here, we can help other online businesses crack down on ecommerce fraud. We’ve visualised the data below.
Source: blog.cleartrip.com
Wells Fargo ATM redesign
All of us use ATms every single day and the user experience is many notches below ‘acceptable,’ let’s not even discuss the experience being ‘wow.’ Wells Fargo commissioned Pentagram to redesign their ATM interface and the results are amazing. Here’s a before and after shot: Holger Struppek’s post on the redesign is a must-read. ATMs are a complex combination of touchscreens and keyboard inputs and the post dives into the details of the project as well as the design process that gave birth to a far more human interface for ATMs. [via Adel Anwar]
Source: blog.cleartrip.com
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